Privacy Policy
Privacy Policy
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Hale Finance Pty Ltd values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website, engage with our services, or otherwise interact with us. By using our website, you consent to the collection and use of your information in accordance with this policy.
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1. Information We Collect
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We may collect the following types of information from you when you visit our website or interact with our services:
Personal Information
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Contact Information: Name, email address, phone number, postal address.
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Financial Information: Employment details, income, credit score, loan history, and other related financial information you provide to us for the purpose of mortgage or financial services.
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Account Information: Usernames, passwords, and other information related to any account you create on our website.
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Non-Personal Information
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Technical Data: IP address, browser type, device type, operating system, location data, and other technical information collected automatically through cookies or similar technologies.
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Usage Data: Pages visited, links clicked, time spent on pages, and other usage patterns to help us understand how our website is used and improve user experience.
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2. How We Use Your Information
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We may use the information we collect for the following purposes:
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Provide Services: To assess your financial situation, offer mortgage and loan services, and tailor recommendations based on your financial needs.
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Customer Support: To respond to inquiries, provide customer support, and address any concerns you may have.
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Improve Our Website: To improve the functionality and performance of our website and provide a better user experience.
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Marketing and Communication: To send you promotional materials, newsletters, and information about our services (with your consent where required by law).
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Compliance with Legal Obligations: To comply with legal and regulatory requirements, including anti-money laundering laws, fraud prevention, and financial reporting.
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3. How We Share Your Information
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We may share your personal and financial information in the following circumstances:
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Service Providers: We may share your information with trusted third-party service providers who help us deliver our services, such as mortgage lenders, credit agencies, or technology providers. These providers are obligated to protect your information.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
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Legal Compliance: We may disclose your information to law enforcement, regulatory authorities, or other third parties as required by law or to protect our rights, property, or safety, and the rights, property, or safety of others.
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4. Data Security
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We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
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5. Cookies and Tracking Technologies
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We use cookies and similar technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us track your activity and preferences. You can manage cookie settings through your browser, but please note that disabling cookies may affect the functionality of our website.
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6. Your Rights and Choices
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Depending on your location and applicable laws, you may have the following rights regarding your personal information:
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Access: You have the right to request access to the personal information we hold about you.
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Correction: You can request that we correct any inaccuracies in your personal information.
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Deletion: You may request the deletion of your personal information, subject to certain exceptions.
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Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you.
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To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
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7. Third-Party Links
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Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
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8. Children’s Privacy
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Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.
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9. Changes to This Privacy Policy
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We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
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10. Contact Us
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If you have any questions or concerns about this Privacy Policy or our practices, please contact us.
+61413125180